Customer Survey raises over $6,700 for JDRF
Paulo’s annual customer survey raised $6,782.50 for JDRF. Earlier this year Paulo sent surveys out to many of our customers. For each survey sent we pledged $2.50, and for every one returned an additional $2.50. We asked for feedback on our performance in many areas, Quality, Shipping, and Service among them. Thank you to all those that participated. The feedback we receive impacts our plans and goals and we appreciate everyone that takes time to help us improve.
Phil Harris, Marketing Manager, commented, “We are in a customer service business, and our goal is to help our customers succeed. Getting feedback about our performance is critical to our continuous improvement in meeting that goal. Supporting JDRF and getting that feedback is a win-win.”
JDRF is the leading global organization focused on type 1 diabetes (T1D) research. Driven by passionate, grassroots volunteers connected to children, adolescents, and adults with this disease, JDRF is the largest charitable supporter of T1D research. Paulo is proud to support JDRF and their fight to end T1D. For more information on JDRF, please visit JDRF.org.
Founded in 1943, Paulo is one of the largest providers of heat treating, brazing, and metal finishing solutions in North America. Headquartered in St. Louis, Paulo operates six divisions servicing the Midwest and Southeast regions of the United States and northern Mexico.