{"id":7975,"date":"2018-04-24T15:23:55","date_gmt":"2018-04-24T15:23:55","guid":{"rendered":"https:\/\/paulo19.wpengine.com\/?p=7975"},"modified":"2024-01-17T18:55:53","modified_gmt":"2024-01-17T18:55:53","slug":"understanding-customer-specific-requirements-in-the-iatf-16949-standard","status":"publish","type":"resources","link":"https:\/\/www.paulo.com\/es\/resources\/comprension-de-los-requisitos-especificos-del-cliente-en-la-normaiatf-16949\/","title":{"rendered":"Comprender los requisitos espec\u00edficos del cliente en la norma IATF 16949"},"content":{"rendered":"<p>El plazo de cumplimiento de los nuevos criterios de referencia para los proveedores de la industria del autom\u00f3vil y los proveedores de servicios se acerca r\u00e1pidamente.<br \/>\n<a href=\"https:\/\/advisera.com\/16949academy\/what-is-iatf-16949\/\">La norma IATF 16949<\/a> es un conjunto actualizado de directrices sobre sistemas de gesti\u00f3n de la calidad (SGC) elaborado por la <a href=\"http:\/\/www.iatfglobaloversight.org\/\">Grupo Operativo Internacional del Autom\u00f3vil<\/a>. A grandes rasgos, la norma describe los elementos que las empresas -incluidos los tratadores t\u00e9rmicos como Paulo- deben incluir como parte de su SGC si quieren seguir haciendo negocios en la industria del autom\u00f3vil.<br \/>\n<a href=\"https:\/\/paulo.com\/wp-content\/uploads\/2018\/04\/ISO-ATF.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7976\" src=\"https:\/\/paulo.com\/wp-content\/uploads\/2018\/04\/ISO-ATF.jpg\" alt=\"\" width=\"800\" height=\"400\" \/><\/a><br \/>\nPor desgracia para algunos, decenas de miles de empresas est\u00e1n a punto de incumplir el plazo. Afortunadamente, Paulo tiene previsto cumplir la norma -y los requisitos espec\u00edficos de los clientes que la acompa\u00f1an- mucho antes de la fecha l\u00edmite.<\/p>\n<h2>\u00bfQu\u00e9 es la norma IATF 16949?<\/h2>\n<p>La IATF 16949 sustituye a su precursora, la ISO \/ TS 16949. La norma ISO \/ TS 16949 se desarroll\u00f3 para garantizar la coherencia y la calidad en las grandes y complicadas cadenas de suministro de los fabricantes de autom\u00f3viles; representaba una versi\u00f3n centrada en la automoci\u00f3n de la norma ISO 9001, m\u00e1s amplia, que establec\u00eda directrices de SGC para una serie de industrias.<br \/>\nEstas normas no siempre fueron necesarias. Hace d\u00e9cadas, muchas de las operaciones que preceden al ensamblaje final (como el tratamiento t\u00e9rmico) segu\u00edan realiz\u00e1ndose en la propia planta del fabricante de autom\u00f3viles. Pero a medida que aumentaba la competencia y se reduc\u00edan los m\u00e1rgenes, los fabricantes empezaron a subcontratar estas operaciones. Esto ayud\u00f3 a reducir los costes, pero la contrapartida fue que se a\u00f1adi\u00f3 incertidumbre a los procesos cr\u00edticos que estaban fuera del control directo del fabricante de autom\u00f3viles.<br \/>\nLa IATF 16949 se desarroll\u00f3 en colaboraci\u00f3n con los principales actores de la industria del autom\u00f3vil. Dado que la industria del autom\u00f3vil es tan exhaustiva en cuanto a las directrices del SGC que quiere que sigan sus socios, puede apostar que otros sectores de fabricaci\u00f3n pronto la exigir\u00e1n tambi\u00e9n para sus procesos.<\/p>\n<h2>Requisitos espec\u00edficos del cliente de la IATF<\/h2>\n<p>La norma IATF 16949 no es una tabla de mandamientos que indique a un proveedor c\u00f3mo debe actuar. M\u00e1s bien, sus directrices describen a grandes rasgos las caracter\u00edsticas que debe incluir el SGC de una empresa para que un fabricante de autom\u00f3viles considere hacer negocios con ella.<br \/>\nLos requisitos espec\u00edficos del cliente de la IATF incluyen estas cinco \u00e1reas de inter\u00e9s:<\/p>\n<ul>\n<li><strong>Planificaci\u00f3n anticipada de la calidad del producto (APQP)<\/strong> - Est\u00e1n dise\u00f1ados para guiar a un proveedor en la elaboraci\u00f3n de un plan de calidad del producto cuando se desarrollan nuevos productos o servicios. Los fabricantes de equipos originales exigen un r\u00e9gimen de APQP para garantizar que los productos y servicios (especialmente los art\u00edculos cr\u00edticos para la seguridad) se desarrollen para cumplir los requisitos y minimizar el riesgo.<\/li>\n<li><strong>An\u00e1lisis de los modos de fallo y sus efectos (FMEA)<\/strong> - La norma IATF 16949 establece que las empresas que la cumplen deben realizar AMFE de todas las piezas de fabricaci\u00f3n al menos una vez al a\u00f1o. Se requieren planes de acci\u00f3n adicionales para los art\u00edculos cr\u00edticos para la seguridad o con caracter\u00edsticas especiales. Los AMFE demuestran que un proveedor ha considerado los posibles problemas durante la fabricaci\u00f3n y est\u00e1 preparado para resolverlos.<\/li>\n<li><strong>Control estad\u00edstico del proceso (SPC)<\/strong> - La mejora de las piezas o los servicios es, obviamente, un objetivo que merece la pena para cualquier fabricante de equipos originales, por lo que la norma IATF 16949 explica c\u00f3mo los proveedores pueden aplicar m\u00e9todos estad\u00edsticos b\u00e1sicos para el control de procesos y la investigaci\u00f3n de la capacidad de los procesos en la b\u00fasqueda de la mejora continua.<\/li>\n<li><strong>An\u00e1lisis de sistemas de medici\u00f3n (MSA)<\/strong> - Estas directrices explican c\u00f3mo los proveedores deben evaluar la calidad de los sistemas que utilizan para tomar las lecturas del proceso en las piezas.<\/li>\n<li><strong>Proceso de aprobaci\u00f3n de piezas de producci\u00f3n (PPAP)<\/strong> - El PPAP garantiza que los proveedores cumplen sistem\u00e1ticamente las especificaciones de ingenier\u00eda del OEM con el ritmo de producci\u00f3n indicado. Esencialmente, esto demuestra que una empresa subcontratada puede cumplir sus promesas.<\/li>\n<\/ul>\n<p>Adem\u00e1s de estas \u00e1reas espec\u00edficas, la norma suele orientar a los proveedores en otras \u00e1reas clave como la auditor\u00eda de procesos internos, la resoluci\u00f3n de problemas y la planificaci\u00f3n de contingencias. En esencia, la norma IATF 16949 permite a la industria del autom\u00f3vil mantener la calidad de los productos y procesos en sus amplias y complejas cadenas de suministro.<\/p>\n<h2>Comprometidos con la excelencia del SGC<\/h2>\n<p>Como dijimos anteriormente, m\u00e1s de 60.000 empresas previamente certificadas con ISO \/ TS 16949 deben hacer la transici\u00f3n a la norma IATF 16949 antes del 14 de septiembre de 2018. La mayor\u00eda no lo har\u00e1 a tiempo.<br \/>\nPaulo est\u00e1 en camino de recibir la aprobaci\u00f3n final en mayo. Vamos por delante, y eso no ha sido tarea f\u00e1cil. Hemos tardado m\u00e1s de un a\u00f1o en recopilar la documentaci\u00f3n requerida por la IATF antes de considerar siquiera nuestra solicitud de certificaci\u00f3n.<br \/>\nNos esforzamos m\u00e1s porque creemos que el cumplimiento de la norma IATF 16949 es algo m\u00e1s que una forma de asegurarse el negocio de los gigantes del autom\u00f3vil. Se trata de enviar el mensaje que hemos estado enviando durante <a href=\"https:\/\/www.paulo.com\/es\/timeline\/\">75 a\u00f1os<\/a> a todas las industrias que estamos comprometidos con el desarrollo de un SGC que resulte en <a href=\"https:\/\/www.paulo.com\/es\/heat-treat-quality-systems\/\">calidad garantizada<\/a> y valor a\u00f1adido a nuestros clientes.<br \/>\n\u00c9sta es s\u00f3lo una de las razones por las que un socio de tratamiento t\u00e9rmico subcontratado puede ser el m\u00e1s adecuado para usted. Vea m\u00e1s razones en nuestra gu\u00eda <a href=\"https:\/\/www.paulo.com\/es\/heat-treating-best-handled-in-house-or-outsourced\/\">Tratamiento t\u00e9rmico: \u00bfEs mejor realizarlo en la empresa o subcontratarlo?<\/a><\/p>\n\n<section id=\"block_2bfd2db7c4ade43a85babff0b394118a\"\nclass=\"resources-related-sidebar\">\n        <div class=\"tax-container\">\n                            <strong>Mercados<\/strong>\n                <ul>\n                                                                    <li>\n                                                            <a href=\"https:\/\/www.paulo.com\/es\/markets\/automovil-camion-pesado\/\">Autom\u00f3viles<\/a>\n                                                    <\/li>\n                                    <\/ul>\n                    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Se acerca el plazo de cumplimiento de las nuevas normas de referencia para proveedores y prestadores de servicios de la industria del autom\u00f3vil. La norma IATF 16949 es un conjunto actualizado de directrices sobre sistemas de gesti\u00f3n de la calidad (SGC) elaborado por el Grupo de Trabajo Internacional de Automoci\u00f3n. A grandes rasgos, la norma describe los elementos que las empresas -incluidas las de tratamiento t\u00e9rmico como Paulo- deben incluir como parte ... <a href=\"https:\/\/www.paulo.com\/es\/resources\/comprension-de-los-requisitos-especificos-del-cliente-en-la-normaiatf-16949\/\">Contin\u00faa<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"markets":[83],"processes":[],"equipment":[],"methods":[],"materials":[],"parts":[],"resource-types":[195],"class_list":["post-7975","resources","type-resources","status-publish","format-standard","hentry","markets-automotive"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding customer-specific requirements in the IATF 16949 standard - Paulo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.paulo.com\/es\/resources\/comprension-de-los-requisitos-especificos-del-cliente-en-la-normaiatf-16949\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding customer-specific requirements in the IATF 16949 standard - Paulo\" \/>\n<meta property=\"og:description\" content=\"The compliance deadline for new benchmarks for automotive industry suppliers and service providers is fast approaching. The IATF 16949 standard is an updated set of quality management system (QMS) guidelines developed by the International Automotive Task Force. 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